Help Center
How to Delete Your Data in OnTrack
You have full control over your health information. You can delete individual records at any time without deleting your account entirely.
Deleting Individual Records
To delete specific health records within the OnTrack app, use the following methods:
Blood Sugar Readings: Swipe left on any reading in your history to delete it.
Meal Logs: Swipe left on any logged meal to remove it and its nutritional data.
Exercise Logs: Swipe left on any exercise entry to delete it from your activity log.
Sleep Logs: Swipe left on any sleep entry to delete it.
Stress Logs: Swipe left on any stress entry to delete it.
Medications: Tap a medication in your list and select "Delete" to remove it and all associated dose logs.
AI Chat History: Delete individual chat sessions from the AI assistant screen.
Data Handling Notice
Deleted records are permanently removed from our production servers immediately. No deleted data is retained or backed up.
Delete Account Entirely
If you wish to delete all your data and your entire account, please follow the instructions on our Account Deletion page.